• Test takers under 18 will need a parent or guardian to register with them and verify their identity, instead of the test taker. The parent or guardian must be at least 21 years old.

• Test takers under 18 will need the parent or guardian registering with them to answer the identity verification questions. The parent or guardian must be at least 21 years old.

• To confirm details of current or previous homes you’ve lived in.
• To confirm details of current or previous cars you’ve owned.
• To confirm details of relatives.

• You may go into the DMV office to take the test in-person: https://www8.honolulu.gov/csd/services-and-locations/#dl

• You may go into the DMV office to take the test in-person: https://www8.honolulu.gov/csd/services-and-locations/#dl

1. Your mouse cursor leaves the test session’s red border.
2. Photos captured during the test don’t match the initial photo you submitted.
3. A photo is captured that identifies additional people.

If you were disqualified, you must wait 7 days to take the test again.

• The subject of the email will be “Welcome to Hawaii KnowTo Drive Online”

• The test time limit has passed.
• You have already completed the test.
• Test registrations are valid for 72 hours and this time has passed.

• Please make sure that only KnowTo Drive Online has access to your webcam during the test.

• A clean webcam – no smudges or cracks.
• Good lighting – no shadows or glare.
• Just yourself – make sure the webcam is on the monitor you’re testing with, that you’re in view of the webcam and no one else is around you.

If you fail, you can retake the test the next day.

If you were disqualified, you must wait 7 days to take the test again.

• You may go into the DMV office to take the test in-person: https://www8.honolulu.gov/csd/services-and-locations/#dl

• You failed a test and must wait 7 days to take the test again.
• You were disqualified and must wait 7 days to take the test again.
• You didn’t fill in the required fields when registering.
• You’re already registered for the test – check your email to sign in to the test.
• You passed the test – check your email for next steps.

• Social Security Number
• Alien Registration Number
• I-94

• You’ll need to sign back into the test session using the same information you registered with.

• KnowTo Drive Online requires a desktop or laptop connected to the internet, with access to a keyboard, mouse, and webcam.

• Residents under 18 must have a parent or guardian register with them. The parent or guardian must be a Hawaii resident and at least 21 years old.

• A clean webcam – no smudges or cracks.
• Good lighting – no shadows or glare.
• Just yourself – make sure the webcam is on the monitor you’re testing on, that you’re in view of the webcam, and no one else is around you.

• If you live in the City and County of Honolulu, the test will cost $12.00.
• If you live in Hawaii County, the test will cost $11.00.
• If you live in Kauai County, the test will cost $20.00.
• If you live in Maui County, the test will cost $25.00.

• The subject of the email will be “You have passed your Class C Knowledge Test!”

• The subject of the email will be “You did not pass your online Class C Knowledge Test.”

• The subject of the email will be “You were disqualified from your Class C Knowledge Test.”